Carpet Cleaning Service 

Steam Cleaning and Dry Carpet Cleaning

The two most efficient methods of carpet cleaning are steam cleaning and dry carpet cleaning.  So which method is the best?  Well, it's not that simple, each way has its advantages and disadvantages.  Fortunately, The Real Steamer offers both carpet cleaning options.  

Hot Water Extraction Method

Most people have not heard of the term “hot water extraction” as a method of carpet cleaning.  This is because hot water extraction is better known as "steam cleaning."  Hot Water Extraction is done by using a carpet shampoo followed by a hot water rinse.

Hot Water Extraction gives your carpet the deepest cleaning possible.  This method is required for carpets that have been heavily soiled or have pet stains. 

After the carpet is cleaned, wait at least 6 hours before you walk on it.  You need to wait 24 hours before you can move furniture back in.  Most of the time we go around the furniture such as couches, beds, and entertainment centers.  Any furniture that needs to be moved must be done prior to the cleaning.  



Step 1:  Estimate and Scheduling

You can get an online estimate for a carpet cleaning service by clicking here, through Facebook Messenger, or you can give us a call at (413) 362-3157 and speak to a real person.  Prior to arriving we can call you or send a text message when we are on our way.  

Step 2:  Arrival and Pre-Inspection
Our technician will walk through your home with you to visually inspect the carpets.  They will identify potential permanent stains and give you an evaluation of expected results.   

Step 3:  Pre-vacuum
Your carpet will be thoroughly vacuumed with our powerful truck-mounted vacuum. Removing dry soil is one of the most important steps in cleaning.


Step 4:  Pre-Spray
Carpet shampoo is sprayed on the carpet to break down the traffic area's soil.  Our carpet cleaning shampoo is non-toxic for humans, pets, and aquatic life.  We offer hypoallergenic carpet cleaning services for those who are sensitive to smells.  


Step 5:  Extraction
Extaction is done with a Rotovac or Sapphire Scientific carept cleaning wand.  Click here for a video that show's a Rotovac cleaning carpet by  scrubbing and steaming at the same time.  


Step 6:  Deodorize
Our Fresh & Clean Deodorizer smells like a fresh dryer sheet.  Not only does it make the carpets smell fresh it helps prevent future odors from developing.  If you do not want to have a deodorizer it is no problem just let us know.   


Step 7:  Post Grooming
Carpets are groomed with a professional grooming tool.  This is so that the pile of your carpet is standing tall.  Post grooming helps the carpet pile dry faster and gets rid of the footprints.  

Step 8:  (Optional)  SpotGard Fabric Protection

spayed on the surface of the carpet.  SpotGard beads up and causes surface tension that reduces soiling and makes your carpets stay cleaner longer.  

Step 9:  After the carpet cleaning service is completed the technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with our carpet cleaning service.  After the walkthrough, you can pay with either a credit/debit card, check, or cash.  

VLM Carpet Cleaning 

Dry carpet cleaning is possible by recently developed chemistry that allows the use very low moisture.  This is known in the floor cleaning industry as VLM or "very low moister.  

Chemicals enapulates dirt by crystalizing it.  This makes it possible to extract crystalized dirt into a cotton bonnet.  Our crystalizer is made from food grade products, is safe for you family and the environment.  It leaves a fresh orange  scent.  

The major advantage of Dry Carpet Cleaning or VLM (Very Low Moisture) carpet cleaning service is the quick dry time.  It so quick you can walk on the carpets right after the cleaning.  It is a very popular choice for any area where dry time is a concern.  



Step 1:  Estimate and Scheduling

Online estimates can be scheduled through our Facebook Messanger, Online Form, or Call (413) 362-3157.  Prior to arriving we call or send a text message when we are on our way.  

Step 2:  Arrival and Pre-Inspection

Before the cleaning, the carpets are inspected.  We will give you an expectation on what the results will be.  In most situations, dry carpet cleaning is a great option.  For pet treatments a hot water extraction will need to be performed.  

Step 3:  Pre-vacuum

Dry vacuuming is performed using our vacuum that is mounted in our truck.  A good vacuuming removes soil and makes the extraction process go smoother.  


Step 4:  Encapsulation Crystallizer

Encapsulation Crystallizer is sprayed on the surface of the carpet.   Our encapsulation is made from food-grade products that are healthy for your home family and the planet.  Dirt is crystallized and encapsulated so it can be easily extracted with a bonnet.  

Step 5:  Extraction

A cotton bonnet is used under a Vibe carpet cleaning machine.  This does an outstanding job scrubbing the carpets cleaned.  The dirt and grime is extactred right into the cotton bonnet.  You'll be amazed how good the carpets look and you can walk on them right away. 

Step 6:  Deodorizer

After the carpets have been cleaned a deodorizer is sprayed.  Not only does the deodorizer smell great, it helps absorb future odors.  The deodorizer is always free with the carpet cleaning service.  

Step 7:  Post Grooming

Carpets are groomed with a carpet cleaning rake.  This helps the carpets dry quickly and makes the pile look uniform.  

Step 8:  (Optional)  The Real Steamer offers SpotGard fabric protection.  SpotGard gives your carpets a layer of protection against premature soiling and staining.  

Step 9:  After the carpet cleaning service is done, one of our professionals will inspect your home and make sure you are satisfied.  We accept credit/debit cards, check or cash payment which is due after the cleaning is done.   

We also offer Upholstery CleaningTile CleaningHardwood & Laminate CleaningArea Rug CleaningUrine Odor and Pet Stain Removal


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The Real Steamer is the best! I get for them every time and they bring the carpet back white. The price is rather reasonable but the work is def quality.

Alica Cromwell

I highly recommend The Real Steamer for all of your carpet cleaning needs! Cara scheduled me in quickly and did an amazing job! 


Raya Simmons

Thanks for doing a great job Roxie! See you next week to do the kitchen tile.

Justin Vadasy

54 Newland Street 

Springfield, MA 01107

(413) 362-3157


Sunday:  Closed

Monday:  8:00 am to 7:00pm

Tuesday:  8:00 am to 7:00pm

Wendsday:  8:00 am to 7:00pm

Thursday:  8:00 am to 7:00pm

Friday:  8:00 am to 7:00pm
Saturday:  8:00 am to 7:00pm

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